Sunday, September 21, 2008

The last ten percent

One thing that I have noticed and battled in this business is the fact that every project doesn't come together until the last ten percent. All of our clients have somewhat of an idea of what they are getting into when they decide to take on a remodel on their home. What they don't realize is that there house is not going to resemble anything more then a construction sight until the last ten percent. I don't know how many of you have been through a major remodel yourselves but when your home is a construction sight you are forced to do things differently. 
We have to constantly remind ourselves of this. We have to remember that this is what we see everyday. We of course do everything in our power to make this process as easy as possible for our clients. Weather that means keeping a condensed version of your living room (couch) pushed into a corner, or moving your kitchen into the garage (we even supply the carpet.) Regardless of us being able to see the final product, most clients only go through the remodel process once in their life. 

We need to come up with a way to say to our clients that yes, this process is going to be difficult over the next few months. Things that you need to take into consideration is that you might be ill, you might have unexpected company, you may even go through a job change. All while your house is a construction site and full of sub-contractors. We will do everything in our power to be accommodating to these or any other issues during the process and can guarantee that last ten percent is going to be worth it if you too can focus your eye on the prize. 

Sorry for the boring post with no pictures. Just a insight into the other challenges that we overcome while running this business.




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